CURRICULUM
// AI Operating Leverage Curriculum

Teach your company to use AI where the work actually happens.

By the end of the program, your leaders know where AI can create measurable operating leverage, your teams know how to use AI inside real work, and you walk out with a prioritized roadmap of agent-ready workflows. Built for industrial mid-market companies where work is fragmented across people, documents, spreadsheets, inboxes, and legacy systems.

Executive Track
7
Modules + workshop
Team Track
11
Modules across roles
Outcome
1
Pilot charter, shipped
WORK
// The Premise

Most AI training stops at fluency. Ours ends at a roadmap.

Generic AI literacy programs leave teams able to use ChatGPT and nothing else. This curriculum is different. We start by teaching what AI can do today, then shift the question from tools to work: which repetitive, document-heavy, rules-heavy workflows should shrink, disappear, or become exception-only.

Executives leave with a leverage map and a pilot charter. Teams leave with reusable prompts, workflow maps, and an agent design canvas. The company leaves with a ranked portfolio of agent-ready workflows — the same kind we build under our Sprint and Build engagements.

FOUNDATION
// Shared Foundation

Everyone starts here. Leaders and operators on the same page.

Module 01

AI Fluency for Industrial Operators

What modern AI actually does today — extraction, classification, multimodal document understanding, tool use. The difference between chatbots, copilots, workflows, and agents, taught with examples from real operations.

Module 02

The AI Adoption Mindset

Start with work, not tools. The core question we teach every team: what work should shrink, disappear, or become exception-only? Identify the repetitive, document-heavy, rules-heavy workflows where AI moves a number.

Module 03

Prompting as Work Design

Brief AI with context, goals, constraints, examples, and output formats. Reusable prompts become the first draft of SOPs, workflow templates, and agent instructions.

Module 04

Governance and Safe Use

Approved tools, data boundaries, human review, auditability, permissions, escalation. Useful AI adoption without exposing sensitive data or high-risk decisions.

TRACKS
// Two Tracks, One Roadmap

Different jobs need different lessons.

Executive Track

For leadership teams choosing what to build.

CEOs, COOs, CFOs, and ops leaders learn to identify AI leverage through business outcomes — throughput, cycle time, error reduction, margin, working capital. Vague ideas become a ranked portfolio of bounded workflow candidates with owners, KPIs, and risk levels.

01
AI Strategy for Operators
AI leverage map tied to company KPIs
02
AI Opportunity Mapping
Ranked AI opportunity portfolio
03
Build, Buy, Configure, or Operate
Decision framework for every candidate
04
AI Agents and Agent-Operable Workflows
First-agent candidate shortlist
05
Governance, Risk, and Human Review
Governance model + review framework
06
Leading AI Adoption and Scaling Investment
30 / 60 / 90 day AI roadmap
07
Executive Use-Case Discovery Workshop
Pilot charter for first 1–2 workflows
Walk-Away

Pilot charter for 1–2 workflows: owner, KPI, scope, access, timeline, deployment path.

Team Track

For the people who run the workflows.

Knowledge workers, managers, and power users learn AI for real work — drafting, research, document handling, workflow mapping, exception handling, and agent design. Templates and canvases they keep using long after the program ends.

01
Everyday AI for Knowledge Workers
Practical prompt library
02
Claude and ChatGPT for Real Work
Role-specific usage patterns
03
AI for Meetings, Communication, and Documents
Meeting, email, doc templates
04
AI for Research and Analysis
Research brief + decision memo templates
05
Workflow Mapping for AI
Department workflow maps
06
Management by Exception
Exception queue design
07
Human-in-the-Loop Review
Review checklist + escalation model
08
Knowledge Bases, SOPs, and Institutional Memory
SOP and knowledge capture plan
09
Agent Fundamentals for Power Users
Agent design canvas
10
Agent Instructions, Context, and Tools
Draft instructions for a candidate workflow
11
Testing, Evals, Monitoring, and Rollout
Eval starter set + rollout plan
Walk-Away

Prompt library, workflow maps, exception queue design, and draft agent instructions for a candidate workflow.

LADDER
// Core Teaching Model

The AI Work Ladder.

One frame the whole company shares. It moves AI from individual time savings to operational leverage that runs without a human in every step.

L1
Personal productivity
Draft email, summarize a document
L2
Team productivity
Shared prompts, meeting recap, SOP generator
L3
Workflow assistance
AI helps inside a recurring process
L4
Agentic workflow
Agent monitors, acts, escalates, reports
L5
Managed AI operation
Humans + agents run the workflow under SLA
Model · Agent Anatomy

Trigger → Context → Judgment → Action → Review → Escalation → Feedback → Measurement. Simple enough for executives, useful enough for builders.

Model · Adoption Lifecycle

Experiment → Standardize → Integrate → Govern → Operate → Improve. Keeps the program from stopping at experimentation.

Model · Work Redesign

Ten questions per workflow: trigger, info, location, judgment, rules, exceptions, approvals, output, quality, improvement.

ARTIFACTS
// Walk-Away Artifacts

Deliverables, not slideware.

AI Leverage Map

Workflows ranked against company KPIs.

Opportunity Portfolio

Scored, sequenced, owned.

Build-Buy-Operate Tree

Decision framework per candidate.

Governance One-Pager

Review modes, escalation, audit.

Workflow Maps

Triggers, decisions, exceptions, owners.

Prompt Library

Role-specific, reusable, versioned.

Agent Design Canvas

Job, boundaries, tools, escalation.

Eval Starter Kit

Real examples, edge cases, failure modes.

30 / 60 / 90 Roadmap

From experiments to operating cadence.

FIT
// Fit

Built for industrial mid-market operators.

Strong Fit
  • Logistics, construction, insurance, industrial — $50M to $1B revenue.
  • Headcount rising faster than revenue.
  • Document-heavy, rules-heavy, exception-heavy operations.
  • Leadership wants measurable KPI movement, not AI theater.
Not a Fit
  • Looking for a generic AI literacy seminar.
  • No executive sponsor with decision authority.
  • No willingness to give workflow owners access during the program.
  • “Make us an AI-first company” with no defined outcome.
START
// Next Step

Turn AI fluency into agent-ready workflows.

A short fit call covers your operation, the workflows you'd want a pilot pointed at, and which mix of executive and team modules makes sense.